Innovative payment, telemetry and HMI solutions

SECO will showcase a full range of payment terminals, telemetry solutions, and HMIs for the vending industry at Vendtra. The innovations on display support intuitive and reliable control of vending machines, enabling operators to reduce costs, minimise downtime, and improve the customer experience.

A highlight will be the KarL4 contactless-only reader payment terminal, which enables customers to make secure and intuitive payments using their debit and credit cards without needing to enter a PIN.

Karl4 also supports reliable age verification via debit cards, such as the Girocard in Germany, as well as VISA and Mastercard in Austria. This allows for quick and effective verification of a person's age during the payment process. This functionality is a critical enabler for the sale of restricted products, such as alcohol and energy drinks, from vending machines. SECO is planning to enable age verification via a VISA card in Germany later this year.

Contactless vending technology is already popular in Germany and is expanding to other countries, including Italy. The company's payment solution, which enables contactless payments, will soon become available in Italy. Visitors can find out more about this launch during the show at the company's booth.

Other technologies on display will include Clea Vend cloud-based telemetry solution. Clea Vend provides vending machine operators with real-time monitoring and management of their entire fleet of machines. It provides automatic alerts for machine failures, comprehensive sales and transaction analytics, and intuitive dashboards that enable operators to optimise re-stocking routes, prevent revenue losses, and reduce maintenance costs.

The company will also highlight a range of retrofit HMI solutions for the vending industry that can be integrated with payment terminals to improve the customer experience. The Santvend with an HMI can provide advanced functionality for existing vending machines, simplifying the purchasing process and offering new marketing opportunities, such as upselling, to maximise revenues.

"This is an exciting time for the vending industry as technologies such as contactless and QR code payment, data-driven telemetry, and multimedia displays provide vending machine operators with new opportunities to reduce costs, avoid downtime, and improve the customer experience," says Martin Duemling, senior product manager of Payment at SECO. "Visitors to the SECO booth will experience end-to-end payment solutions consisting of KarL4 and Clea Vend, including telemetry. Our experts will also be on hand to discuss fast-paced technologies such as artificial intelligence and how they will impact the vending sector."

Visit the company at Vendtra in Booth B.18, from 23 to 24 September at the Olympic Park in Munich.